Salesforce application in the enterprise's human resources management system

Recently, as technology has become more and more popular and applied in many different fields, Salesforce is also a name that has become gradually familiar to many people. However, not everyone clearly understands Salesforce and its applications in corporate human resource management. To better understand consulting hr services, let's find out through the following article.

1. What is Salesforce?

Previously, companies often managed human resources manually, recorded and stored in document files. After the advent of computers, companies used Excel spreadsheets to manage data. However, this method is still ineffective, causing difficulties in the human resource management process. Therefore, CRM (Customer Relationship Management) was born to help solve problems such as human resources, retail sale..

Salesforce is a CRM (Customer Relationship Management) software platform that uses cloud technology to develop many different applications to support businesses in the field of service and sales. Salesforce was founded in March 1999 in San Francisco, California, USA and became the number 1 CRM platform in the world with many different features.
 
 

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2. Use Salesforce in your business's human resources management system

Salesforce - human resources consulting services is used in human resource management with many features.  Human resources departments often use Salesforce to manage employees more comprehensively and help human resource administrators save costs and time compared to conventional human resource management methods. Some Salesforce application features include:

• Automated timekeeping and attendance monitoring of employees.
• Monitor and report actual and planned working time of employees in the company.
• Store and manage information, records, and personal resumes of employees effectively, scientifically, and easily search when needed.
• Optimize management time, manage human resources, support the management of employees' work processes in the company, thereby making adjustments to increase labor efficiency.
• Combined with other features to calculate salary, bonuses, and tax finalization to help make human resource management simpler and more effective.
• Easy connection and integration with other software such as accounting software to support chief accountants in the process of synthesizing quarterly and annual reports.

3. The role of Salesforce application in human resource management

3.1. Recruitment management

Salesforce helps human resources consulting company build a fast and smart employee recruitment process by:

• Automate operations and multi-dimensional interactions with candidates, thereby increasing recruitment efficiency.
• Use features such as creating recruitment rounds, managing applications, screening, integrating recruitment websites, and creating interview rounds.
• Automatically email results, automatically transfer candidate profiles to official employees...
• Salesforce assists enterprises in recruiting.

Salesforce supports businesses in recruitment.

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3.2. Training Management

Efficient personnel training is crucial for enhancing the professional knowledge of new employees, and Salesforce plays a pivotal role in supporting businesses in this area. The platform offers features for training program management, maintaining lists of personnel participating in training, handling training documents, and tracking the progress of the training process. It also allows easy access to information and feedback on the quality of trained individuals.

3.3. Records Management

In addition to the mentioned functionalities, Salesforce serves as a robust solution for superior employee records management. By providing secure keys, it streamlines the search process and reduces data entry time for the human resources department. Salesforce CRM meticulously manages human resource records by tracking employee work progress, storing personal information, health status, social insurance and tax details, and recording information about rewards and promotions during their tenure.

3.4. Salary Management -  hr consulting solutions

Salesforce CRM further showcases its capability by automating the salary administration process, increasing accuracy, and saving time for the human resources department involved in salary accounting. Through integration features, Salesforce calculates salaries based on timesheets, computes bonuses, taxes, insurance, and facilitates the management of salary advances. In response to the escalating challenges associated with a growing number of recruitment candidates and employees, coupled with the desire to automate recruitment and salary administration processes, top hr companies in vietnam successfully executed a project aimed at enhancing operational efficiency. Leveraging Salesforce's Marketing Cloud, SFA, and CRM, Faro achieved significant outcomes, including:

• Automated reception of candidate data and swift confirmation of interviews within minutes.
• A notable increase of more than 8% in the conversion rate of applications to interview appointments.
• Improved automation in the recruitment process leading to heightened productivity.

The above article is all information about Salesforce's features and applications in human resources management systems in businesses. Hope this will be useful information for you. If you need consulting hr solution services Vietnam, please contact us immediately. With a team of professional staff and many years of experience in the field of technology, Faro Vietnam is always ready to advise and support you anytime, anywhere.

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