Faro's client
CUSTOMER SUPPORT ENGINEER
Salary:
Negotiable
Bắc Ninh
Expired Date: 30/11/2025
Location
Bắc Ninh
Job Type
Full Time
Salary
Negotiable
Level
Fresh Graduate/Entry Level
Experience
From 0
Industry
Semiconductor Manufacturing
JOB DESCRIPTION:
Candidates based in Bac Ninh or Phu Tho (Vinh Phuc) are welcome
· Field service activities are associated with troubleshooting, diagnostic and repairing highly complex equipment at customer facilities.
· Resolve installation and upgrading problems.
· Coordinate equipment schedule to minimize system downtime.
· Build strong customer relationships, establish technical credibility and penetrate at all levels of the customer’s technical organization
· Collaborate with engineering and manufacturing teams to improve system design and performance.
· Prepare field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems
· Document service and installation actions by completing forms, reports, logs, and records.
· Conduct regular preventive maintenance
· Adhere to safety policies and procedures
JOB REQUIREMENTS:
· Bachelor’s degree in mechanical/Mechatronics/Electrical/Electronic Engineering
· 2-5 years of experience in field service or equipment maintenance, preferably in the semiconductor or PCB industries.
· Candidates with no experience will be considered for entry position.
· Good interpersonal/communication skills in understanding customer needs.
· Excellent problem-solving and communication skills.
· Shows initiative and can work independently.
· Ability to work overtime and travel at short notice (transport allowance benefit, overtime work is compensated)
· Fluent in English (both spoken and written) – essential for communication with global teams and customers (Korean/ Chinese is welcome)
JOB BENEFITS:
· Multinational working environment
· Negotiable salary, insurance, allowances.
· Opportunity to promote
Similar Job
Merchandiser (working remotely)
Thành phố Hồ Chí Minh | Handicraft
Expired Date: Expired
Business Expansion Manager (Retail)
Hà Nội | Fashion/Apparel
Expired Date: Expired
Supply Chain Management Executive
Thành phố Hồ Chí Minh | Office Equipment
Expired Date: Expired
Business Development Lead
Thành phố Hồ Chí Minh | Wood/Flooring
Expired Date: Expired
APM - Quản lý xưởng sản xuất
Bắc Giang | Fashion/Apparel
Expired Date: Expired
LEAD ENGINEER (MARINE & OFFSHORE)
Save job
SHOES INSPECTOR
Save job
NHÂN VIÊN HÀNH CHÍNH LỄ TÂN (5 THÁNG)
Save job
HOT JOBS
Refer to job opportunities with attractive salaries at Faro Vietnam
INDUSTRIAL ENGINEER
Save job
SOLUTION ENGINEER
Save job
TECHNICAL ART WORKER (ALL LOCATION)
Save job
Finding your dream job?
Faro Vietnam is searching for potential candidates who can best meet our job requirements...
Choose CV for recruitment